Tag Archives: Indymac

New Announcement About Uncashed Checks for Independent Foreclosure Review

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Just the messenger folks, contact Rust Consulting for more information:

Joint Press Release

Board of Governors of the Federal Reserve System
Office of the Comptroller of the Currency
For release at 1:00 p.m. EDT
February 18, 2015

Agencies Announce Reissuance of Checks Related to the Independent Foreclosure Review

Replacement checks are being mailed this week to borrowers eligible for payment under the Independent Foreclosure Review Payment Agreements and who have not yetcashed or deposited their check, the Federal Reserve Board and the Office of the Comptroller of the Currency announced Wednesday. The checks are being sent by the paying agent, Rust Consulting, Inc., to replaceuncashed checks that have now expired.Agreements reached in January 2013 between federal bank regulatory agencies and 13 mortgage servicers provided $3.6 billion in cash payments to borrowers whose homes were in any stage of the foreclosure process in 2009 or 2010. The mortgages were serviced by one of the following 13 companies, their affiliates, or subsidiaries: Aurora, Bank of America, Citibank, Goldman Sachs, HSBC, JPMorgan Chase, MetLife Bank, Morgan Stanley, PNC, Sovereign, SunTrust, U.S. Bank, and Wells Fargo. The payments ranged from several hundred dollars to $125,000 plus lost equity.

Beginning in April 2013, payments were mailed to all of the nearly 4.2 million in-scope borrowers of these servicers. As of January 2015, more than 3.4 million of these checks, totaling more than $3.1 billion, had been cashed or deposited. This represents approximately 87 percent of the total amount of funds these servicers were required to pay.

Nearly 600,000 checks mailed to borrowers of these 13 servicers remain outstanding, and have now expired. As part of the agencies’ ongoing efforts to reach these borrowers, the paying agent was directed to conduct additional searches of updated addresses. The current mailing represents the third attempt directed by the agencies to provide checks to in-scope borrowers. Borrowers who have already cashed or deposited their checks will not receive additional payment. Borrowers must cash or deposit the replacement checks within 90 days of the issue date or the check will be void.

After January 2013, similar agreements were reached with federal bank regulatory agencies that provided cash payments to borrowers whose homes were in any stage of the foreclosure process in 2009 or 2010 and whose mortgages were serviced by GMAC Mortgage and EverBank. As of year-end 2014, payments were mailed to all of the in-scope borrowers of these two servicers. Replacement checks for borrowers of GMAC Mortgage who have not yet cashed or deposited their checks are expected to be mailed by Rust Consulting, Inc., by May 2015.

Borrowers whose mortgages were serviced by one of the 13 servicers that entered into agreements in January 2013 or by GMAC Mortgage should call Rust Consulting, Inc. with questions at 888-952-9105, Monday through Friday between 9:00 a.m. and 8:00 p.m. EST or Saturday between 11:00 a.m. and 4:00 p.m. EST. Borrowers who had a mortgage serviced by EverBank should contact the paying agent for that agreement, Epiq Systems, with questions at 877-819-9754.

New Presentation Explains Why Organizations and People Across the US Oppose the OneWest and CIT Group Merger

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Did you have a mortgage from IndyMac Bank, OneWest Bank, or a reverse mortgage from Financial Freedom? Federal bank regulators are holding a public hearing about a proposed merger of CIT Group and OneWest Bank. If you’ve had negative experiences with OneWest or Financial Freedom, you may want to take a look at this blog post and consider emailing the Federal Reserve and OCC so they have an accurate picture of OneWest’s servicing practices.

Homeowners Say Customer Service is Still a Problem when They Contact Their Bank or Servicer

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Lost documents, robo-signing, getting different messages from different bank departments, broken verbal promises for modifications, loan servicing being transferred, and unexplained modification denials- are these all things of the past with settlements like the Independent Foreclosure Review, Attorney General Settlement, and here in California, the new Homeowner Bill of Rights?

Not exactly.

At the national level, the Consumer Financial Protection Bureau recently made its complaint database public and complaints about mortgage loan servicing issues represent 55% of the 90,000 complaints. The Bureau is making the data public and asking for people’s ideas on how to use the data.  As an example, the Bureau created a sort-able spreadsheet that allows users to sort by the type of complaint, company, etc.

HousingWire recently touched on some of these issues in their April 23rd article, “Loan mods, inaccessible websites irritate servicing customers the most.” The article describes Craig Martin’s recent presentation where he said that loan modification and inaccessible/difficult to maneuver websites are two top complaints of homeowners.   Martin is with J.D. Power and Associates, which publishes an annual rating on mortgage loan servicers.

In J.D. Power and Associates’ most recent survey of 5,623 homeowners ,  BB&T, Regions Mortgage, SunTrust Mortgage, Chase, and PNC Mortgage were ranked the highest quality.  In comparison, the five lowest rated banks/servicers were Aurora Loan Services, OneWest Bank (formerly Indymac), Homeward Residential, Nationstar Mortgage, and Ocwen Loan Servicing.   You can see the full chart of all the banks on page 4:  J.D. Power and Associates Reports: Amid Record-Low Interest Rates and Improved Loan Modification Programs, Customer Satisfaction Increases

If you live in San Jose or Sunnyvale and you’re struggling with your mortgage, you may want to sit down and meet with a housing counselor from ForeclosureHelp.  At your appointment, they’ll review your mortgage, your income/monthly budget, and then help you understand your eligibility for programs like HAMP, HARP, in-house modifications, and Keep Your Home California– a program that over 600 Santa Clara County residents have already accessed and used.

The services at ForeclosureHelp are paid for through a federal Community Development Block Grant from the City of San Jose and from a grant from the City of Sunnyvale- so there is no charge to the homeowner.

 Other resources to review:

Consumer Financial Protection Bureau warns mortgage servicers about legal protections for consumers when transferring loans

The CFPB takes action against mortgage insurers to end kickbacks to lenders

Maggie’s Five Rules for Working with Your Bank or Servicer

California Monitor (for Attorney General Settlement with 5 largest banks) Website

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Foreclosure Help is a coalition program funded by the city of San Jose through a HUD Community Development Block Grant and the city of Sunnyvale, and we can directly assist homeowners  and tenants in San Jose and Sunnyvale who are facing foreclosure.   However, we are unable to assist homeowners/former homeowners in other cities and states.  If you need housing counseling, we suggest using the interactive map on HUD’s website.

ForeclosureHelp partners include the Housing Trust Silicon Valley (lead agency), the Fair Housing Law Project at the Law Foundation of Silicon Valley, SurePath Financial Solutions, Project Sentinel, Asian Inc, Neighborhood Housing Services of Silicon Valley, and the Santa Clara County Association of Realtors.

If you are a homeowner living in San Jose or Sunnyvale and are struggling with your mortgage, please contact ForeclosureHelpSCC, a program funded by the City of San Jose through a HUD Community Development Block Grant and the City of Sunnyvale at (408)-293-6000 or visit us: www.foreclosurehelpscc.org

Our housing counselors can help you evaluate your options, learn more about federal and state programs that may help you with your mortgage issues, and will help you create a plan forward.

Please note: All content included in the ForeclosureHelpSCC blog is provided for information only and should NOT be considered legal or tax advice. If you have any questions, please feel free to contact us on our hotline: (408)-293-6000, or visit our website: www.foreclosurehelpscc.org or send us an email: help@foreclosurehelpscc.org.

Si usted es dueño de una casa en San José o en Sunnyvale y están luchando con su hipoteca, por favor póngase en contacto con ForeclosureHelpSCC, un programa financiado por la ciudad de San José y la ciudad de Sunnyvale, al (408) -293- 6000, o visite nuestro sitio: www.foreclosurehelpscc.org.Nuestros consejeros puede ayudarle a evaluar sus opciones, aprender más acerca de los programas federales y estatales que pueden ayudarle con sus problemas de hipoteca, y le ayudará a crear un plan para seguir.

Por favor, tenga en cuenta: Todos los contenidos incluidos en el blog ForeclosureHelpSCC se proporciona únicamente a título informativo y no debe ser considerada como consejo legal o fiscal. Si usted tiene alguna pregunta, por favor no dude en contactarnos a nuestra línea directa: (408) -293-6000, o visite nuestro sitio:www.foreclosurehelpscc.org o envíenos un correo electrónico: help@foreclosurehelpscc.org.

Nếu bạn là một sinh hoạt chủ sở hữu nhà ở San Jose hoặc Sunnyvale và đang đấu tranh với nợ nhà, xin vui lòng liên ForeclosureHelpSCC, một chương trình được tài trợ bởi thành phố San Jose và thành phố của Sunnyvale ở (408) -293-6000 hoặc truy cập trang web của chúng tôi: www.foreclosurehelpscc.org.

Nhân viên tư vấn của chúng tôi đã được HUD chấp thuận có thể giúp bạn đánh giá các lựa chọn của bạn, tìm hiểu thêm về các chương trình của liên bang và tiểu bang có thể giúp bạn với các vấn đề thế chấp của bạn, và sẽ giúp bạn tạo ra một kế hoạch phía trước.Xin lưu ý: Tất cả các nội dung trên Blog ForeclosureHelpSCC được cung cấp thông tin duy nhất và không nên coi là hợp pháp hoặc tư vấn thuế. Nếu bạn có bất cứ câu hỏi , xin vui lòng liên hệ với chúng tôi qua đường dây nóng: (408) -293-6000, hoặc truy cập vào trang của chúng tôi: http://www.foreclosurehelpscc.org hoặc gửi email cho chúng tôi:help@foreclosurehelpscc.org.

fair_housing_logo

FAIR HOUSING AND ANTI-DISCRIMINATION POLICY

It is the policy of ForeclosureHelp not to discriminate against any person because of that person’s race, color, religious creed, sex (gender), sexual orientation, marital status, national origin, ancestry, familial status (households with children under the age of 18), source of income, disability, medical condition or age. Color or “ethnic group identification” means the possession of the racial, cultural or linguistic characteristics common to a racial, cultural or ethnic group, or the country or ethnic group from which a person or his or her forebears originated. As required by law, we agree to take the affirmative steps needed to further fair housing.

ForeclosureHelp will consider any and all requests for reasonable accommodation in the application of its rules, policies, practices, and services, and in the use of its physical structures, in accordance with the requirements of state and federal laws. You can ask ForeclosureHelp to consider any reasonable accommodation you may have. Please consult with the Program Manager (408-293-6000 or via email: help@foreclosurehelpscc.org) to request this accommodation.

Related articles

Foreclosure Help’s Update on the Independent Foreclosure Review, Debt Collectors, Making Home Affordable, Hispanic Homeownership,and “Zombie Foreclosures”

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March Housing Update1) UPDATE: DEADLINE EXTENDED TO APRIL 26th, more information here. Today is the final day for homeowners to mail their registration forms for the Lending Discrimination Settlement between the Department of Justice and Countrywide Financial Corporation.  Borrowers must mail their forms in by TODAY (MARCH 29, 2013).  Individuals with questions about the United States v. Countrywide Financial Corporation lending discrimination settlement may contact Rust, in English or Spanish, by telephone at 1-800-843-5148 or by email at info@CWFLSettlement.com, or visit the DOJ’s website.

2) The OCC just released a report on loan modifications in the fourth quarter of 2012.  A few interesting facts about the Making Home Affordable Program (HAMP):

  • Among HAMP modifications, servicers reduced interest rates in 81% of those modifications, deferred principal in 29.2%, and reduced principal in 24.9%
  • HAMP modifications reduced payments by an average of 35.4%.

As a reminder, HAMP is currently set to expire in December 2013.  While it isn’t a perfect program, it has helped hundreds of thousands of Americans to remain in their homes, and housing counselors and advocates have already begun efforts to extend the program.

3) On March 18, 2013, Rust Consulting began mailing postcards to 4.2 million homeowners about the Independent Foreclosure Review, notifying them that they will receive payments.   According to a recording on the Rust Consulting phone number (1-888-952-9105), payments are supposed to start mailing out in the next four to eight weeks.  For more information about the Independent Foreclosure Review, visit our earlier blog post:  Independent Foreclosure Review: Update on $3.6 Billion in Cash Payments and $5.7 Billion in Modification Assistance.”   (Spanish version and Vietnamese version)

Financial Freedom, which is an affiliate of One West (formerly IndyMac) bank has been added to the Indepedent Foreclosure Review website as one of the four banks that are NOT participating in the review.  ForeclosureHelp has watched the Indepdent Foreclosure review process closely, and it seems strange that Financial Freedom would be added to the website AFTER the deadline has already passed for homeowners to apply- the deadline was December 31, 2012.   To see our other concerns with the Independent Foreclosure Review, visit:  Seven Reasons to Postpone the Independent Foreclosure Review.

A law firm in Washington DC has filed a Freedom of Information Act request related to the Independent Foreclosure Review to determine how the Office of the Comptroller of the Currency defined “independent” in the context of the “independent consultants” that conducted  the reviews.  More information: Thomson Reuters: Washington law firm sues bank regulator over foreclosure reviews

 4) Has Medical debt affected your credit report or score?   At ForeclosureHelp, some of the homeowners we assist are struggling with their mortgage because of their own medical issues, or a family member may have medical issues that have either prevented a person form working, or forced them to reduce their hours.  The Consumerist website is featuring stories about people whose credit scores have been tarnished because of Medical Debt.  Federal legislation that was introduced last year didn’t advance, so Consumerist is asking for stories from people dealing with medical debt so that Congress and lawmakers can see how this problem affects everyday Americans.  To read a few of their stories, visit:  Consumerist Readers Make The Case For Wiping Paid Medical Debt From Credit Reports

5) Speaking of debt collection, Dave Ramsey, a staunch advocate of getting out of debt, is trying a new approach to attacking debt collectors who engage in illegal debt collection practices.  Ramsey is using his bully platform (with his radio show and website) to not only educate people about their rights under federal law, but also to connect borrowers with attorneys who will sue debt collectors for violating federal debt collection laws.  The lawyers will be working on a contingency fee, meaning they don’t charge up front, but they do take a percentage of any settlement money if they are successful in their lawsuit.  ForeclosureHelp is not endorsing Dave Ramsey or these attorneys, but we do think this may put some collection agencies on notices that violating laws like the Fair Debt Collection Practices Act may be very expensive if you are sued by a lawyer, and we’re happy to see more attention drawn to abusive collection practices.  We earlier re-blogged a post from the Consumerist that is helpful for consumers and we recommend reviewing it if you’re dealing with debt collectors: 23 Things Debt Collectors Are Not Allowed To Do.

6) The National Association of Hispanic Real Estate Professionals recently released their 2012 State of Hispanic Homeownership Report.   A few interesting points:

  • While the Hispanic homeownership rate has decreased from 47.5% down to 46.1% since 2010, the total number of owner households has increased by almost 500,000, due to a net increase of more than 1 million total Hispanic households during the same two-year period.  (The homeownership rate is the number of owner households divided by the total number of households).
  • In 2012, Hispanics accounted for 355,000 or 51% of the total net increase of 693,000 owner households in the U.S.
  • Hispanics strongly believe in homeownership, “Fifty-six percent of Hispanics said that a major reason to buy a home was because it represents a symbol of success or achievement compared to only 32 percent of all Americans”

7. RealtyTrac released a report on 3/28/13: “Q1 2013 Foreclosure Inventory Update.”  Some interesting stats about foreclosures and foreclosure inventory:

  • 28,821 homes in the foreclosure process in California are now vacant- meaning the homeowner abandoned the home or moved during the 1st quarter in 2013.  California has the 3rd largest inventory of these homes (which have not yet been foreclosed on), only Florida and Illinois have more.  RealtyTrac was able to assess this by comparing foreclosure records against post office records.
  • Foreclosure Inventory is still strong: Fannie Mae, Freddie Mac and FHA/HUD have the largest percent of foreclosure inventory, representing 12% of the national total.  Bank of America is in second place with 11%, Wells Fargo represented 10%, and Chase is 7%.
  • There was a 58% increase in Chase being listed as the foreclosing entity as compared to a year ago, other large increases (as compared to a year ago) include Nationstar Mortgage (101%); Green Tree Servicing (89%), OneWest Bank (67%), and EverBank (61%).

If you are a homeowner living in San Jose or Sunnyvale and are struggling with your mortgage, please contact ForeclosureHelpSCC, a program funded by the City of San Jose and the City of Sunnyvale at (408)-293-6000 or visit us: www.foreclosurehelpscc.org

Our housing counselors can help you evaluate your options, learn more about federal and state programs that may help you with your mortgage issues, and will help you create a plan forward.Please note: All content included in the ForeclosureHelpSCC blog is provided for information only and should NOT be considered legal or tax advice. If you have any questions, please feel free to contact us on our hotline: (408)-293-6000, or visit our website: www.foreclosurehelpscc.org or send us an email: help@foreclosurehelpscc.org.

Si usted es dueño de una casa en San José o en Sunnyvale y están luchando con su hipoteca, por favor póngase en contacto con ForeclosureHelpSCC, un programa financiado por la ciudad de San José y la ciudad de Sunnyvale, al (408) -293- 6000, o visite nuestro sitio: www.foreclosurehelpscc.org.Nuestros consejeros puede ayudarle a evaluar sus opciones, aprender más acerca de los programas federales y estatales que pueden ayudarle con sus problemas de hipoteca, y le ayudará a crear un plan para seguir.

Por favor, tenga en cuenta: Todos los contenidos incluidos en el blog ForeclosureHelpSCC se proporciona únicamente a título informativo y no debe ser considerada como consejo legal o fiscal. Si usted tiene alguna pregunta, por favor no dude en contactarnos a nuestra línea directa: (408) -293-6000, o visite nuestro sitio:www.foreclosurehelpscc.org o envíenos un correo electrónico: help@foreclosurehelpscc.org.

Nếu bạn là một sinh hoạt chủ sở hữu nhà ở San Jose hoặc Sunnyvale và đang đấu tranh với nợ nhà, xin vui lòng liên ForeclosureHelpSCC, một chương trình được tài trợ bởi thành phố San Jose và thành phố của Sunnyvale ở (408) -293-6000 hoặc truy cập trang web của chúng tôi: www.foreclosurehelpscc.org.

Nhân viên tư vấn của chúng tôi đã được HUD chấp thuận có thể giúp bạn đánh giá các lựa chọn của bạn, tìm hiểu thêm về các chương trình của liên bang và tiểu bang có thể giúp bạn với các vấn đề thế chấp của bạn, và sẽ giúp bạn tạo ra một kế hoạch phía trước.Xin lưu ý: Tất cả các nội dung trên Blog ForeclosureHelpSCC được cung cấp thông tin duy nhất và không nên coi là hợp pháp hoặc tư vấn thuế. Nếu bạn có bất cứ câu hỏi , xin vui lòng liên hệ với chúng tôi qua đường dây nóng: (408) -293-6000, hoặc truy cập vào trang của chúng tôi: http://www.foreclosurehelpscc.org hoặc gửi email cho chúng tôi:help@foreclosurehelpscc.org.

Thông tin chi tiết về Đánh giá Tịch thu nhà độc lập: Những ngân hàng được bao gồm, các ngân hàng không bao gồm (New Details on Independent Foreclosure Review)

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Thông tin chi tiết về Đánh giá Tịch thu nhà độc lập:

Thông tin chi tiết về Đánh giá Tịch thu nhà độc lập:  Những ngân hàng được bao gồm, các ngân hàng không bao gồm

(New Details on Independent Foreclosure Review: What Banks Are Included, What banks are not)

Thông tin chi tiết đang xuất hiện về việc thay thế giai đoạn kiểm định Tịch thu nhà độc lập, và chúng tôi sẽ tiếp tục cập nhật được phát hành thông tin từ Cục Dự trữ Liên bang và Văn phòng Kiểm soát tiền tệ. Chúng tôi nghi ngờ rằng nó sẽ là vài tuần trước khi xuất hiện thêm chi tiết chương trình thực tế, và đã có ý kiến ​​cho rằng các khoản thanh toán cho các chủ nhà sẽ không bắt đầu cho đến tháng 3 năm 2013 là sớm nhất. Chủ nhà phải giữ mắt của họ trên trang web Duyệt xét độc lập Tịch thu nhà và chúng tôi nghi ngờ rằng có thêm thông tin sẽ được đăng tải vào cuối tháng Giêng năm 2013.

1. Là việc giải quyết mới này là bao nhiêu? $3.3 tỷ USD sẽ được phân phối trong thanh toán trực tiếp đến người vay tiền đủ điều kiện, trong khi đó thêm $5.2 tỷ trong cứu trợ sẽ được cấp thông qua các sửa đổi khoản vay và sự tha thứ của bản án thiếu hụt.

2. Tiền bồi thường sẽ được xác định như thế nào? Huffington Post (Tịch thu nhà Đánh giá trong việc giải quyết mới sẽ Giữ chủ nhà Trong tay của các ngân hàng từ ngày 07 tháng một năm 2013) các báo từ các ngân hàng và dich vụ sẽ xem xét khoảng 4.4 triệu người chủ nhà bị tịch thu trong vòng từ năm 2009 đến 2010:

Một cách rộng rãi phân loại chúng thành 11 “thể loại” tương ứng với mức độ gian lận trong quá trình tịch thu nhà. Khách hàng vay với các khoản vay bị tịch thu rơi vào thể loại ưu tiên cao nhất, chẳng hạn như nhà bị tịch thu bất hợp pháp được tiến hành trong khi họ đang chiến đấu trong quân đội Mỹ ở nước ngoài, sẽ hội đủ điều kiện cho một thanh toán có thể lên đến $125,000. Những người trong nhóm mức thấp nhất, chẳng hạn như các khoản vay với một lỗi văn thư, sẽ hội đủ điều kiện cho ít nhất là $250.

3.Các ngân hàng được bao gồm? Theo việc phát hành báo chí Dự trữ Liên bang, tham gia vào thỏa thuận mới này sẽ đáp ứng các yêu cầu của các hành động thực thi pháp luật bắt buộc rằng các dịch vụgiữ lại các chuyên gia tư vấn độc lập thực hiện một xét độc lập Tịch thu nhà. “(Nói cách khác, điều này là thay thế các xét độc lập Tịch thu nhà cho các ngân hàng này và dịch vụ)

Aurora Loan Servicing

Bank of America

Citibank

HSBC

JPMorgan Chase

Litton

MetLife Bank

PNC

Saxon

Sovereign

Sun Trust

U.S. Bank

Wells Fargo

4. các ngân hàng không bao gồm? Theo HuffingtonPost bài viết được trích dẫn trước, các ngân hàng này không được bao gồm và đánh giá sẽ tiếp tục cho các chủ nhà có các khoản vay phục vụ bởi các công ty:

Ally Financial,

EverBank,

OneWest Bank (formerly IndyMac bank)

Cục Dự trữ Liên bang thông cáo báo rằng: “Các cơ quan tiếp tục làm việc để đạt được các thoả thuận tương tự về nguyên tắc với nhung dich vu khác mà không phải là các bên tham gia thỏa thuận công bố hôm nay, nhưng điều đó cũng tùy thuộc vào hành động thực thi thực hành thiếu phục vụ khoản cho vay thế chấp và xử lý tịch thu nhà”.

Nếu bạn là một sinh hoạt chủ sở hữu nhà ở San Jose hoặc Sunnyvale và đang đấu tranh với nợ nhà, xin vui lòng liên ForeclosureHelpSCC, một chương trình được tài trợ bởi thành phố San Jose và thành phố của Sunnyvale ở (408) -293-6000 hoặc truy cập trang web của chúng tôi: www. foreclosurehelpscc.org. Nhân viên tư vấn của chúng tôi đã được HUD chấp thuận có thể giúp bạn đánh giá các lựa chọn của bạn, tìm hiểu thêm về các chương trình của liên bang và tiểu bang có thể giúp bạn với các vấn đề thế chấp của bạn, và sẽ giúp bạn tạo ra một kế hoạch phía trước.

Xin lưu ý: Tất cả các nội dung trên Blog ForeclosureHelpSCC được cung cấp thông tin duy nhất và không nên coi là hợp pháp hoặc tư vấn thuế. Nếu bạn có bất cứ câu hỏi , xin vui lòng liên hệ với chúng tôi qua đường dây nóng: (408) -293-6000, hoặc truy cập vào trang của chúng tôi: http://www.foreclosurehelpscc.org hoặc gửi email cho chúng tôi: help@foreclosurehelpscc.org.