New Details on Independent Foreclosure Review: What Banks Are Included, What banks are not

Federal Reserve Independent Foreclosure Review Information

More details are emerging about the replacement of the Independent Foreclosure Review, and we will continue to update as more information is released from the Federal Reserve and the Office of the Comptroller Currency.    We suspect that it will be several weeks before actual program details emerge, and there have been suggestions that payments to homeowners would not start until March 2013 at the earliest.  Homeowners should keep their eye on the Independent Foreclosure Review website and we suspect that more information will be posted by the end of January 2013.

1. How much is the new settlement?   $3.3 billion will be distributed in direct payments to eligible borrowers, while an additional $5.2 billion in relief will be granted through loan modifications and forgiveness of deficiency judgments.

2. How will compensation be determined?  Huffington Post (Foreclosure Review In New Settlement Leaves Homeowners In Banks’ Hands January 7, 2013) reports that banks and servicers will now look at the 4.4 million homeowners who were foreclosed on from 2009-2010 and:

broadly classify them into 11 “buckets” corresponding to the level of fraud during the foreclosure process. Borrowers with foreclosed loans that fall into the highest-priority bucket, such as foreclosures illegally conducted on U.S. troops while they were fighting overseas, will qualify for a payout of as much as $125,000. Those in the lowest-level group, such as loans with a clerical error, will qualify for at least $250.

3. What banks are included?  According to the Federal Reserve press release, participating in this new agreement “would meet the requirements of the enforcement actions that mandated that the servicers retain independent consultants to conduct an Independent Foreclosure Review.”  (In other words, this is replacing the Independent Foreclosure Review for these banks and servicers)

Aurora Loan Servicing

Bank of America

Citibank

HSBC (added January 18th)

JPMorgan Chase

MetLife Bank

PNC

Sovereign

SunTrust,

U.S. Bank

Wells Fargo

4. What banks are not included? According to the HuffingtonPost article cited earlier, these banks are not included and reviews will continue for homeowners whose loans were serviced by these companies:

Ally Financial,

EverBank,

OneWest Bank (formerly IndyMac bank)

The Federal Reserve press release states: “The agencies continue to work to reach similar agreements in principle with other servicers that are not parties to the agreement announced today, but that are also subject to enforcement actions for deficient practices in mortgage loan servicing and foreclosure processing.”

5. What about Litton and Saxon customers?   Jan. 16th, 2013 Update: Litton and Saxon have both agreed to conduct a process similar to the 10 banks/servicers mentioned earlier in this post, you can see a press release about their settlements here: Goldman Sachs and Morgan Stanley have reached agreements in principle with the Federal Reserve Board to pay $557 million in cash payments and other assistance to help mortgage borrowers.

If you are a homeowner living in San Jose or Sunnyvale and are struggling with your mortgage, please contact ForeclosureHelpSCC, a program funded by the City of San Jose and the City of Sunnyvale at (408)-293-6000 or visit our website: www.foreclosurehelpscc.org.   Our HUD-approved counselors can help you evaluate your options, learn more about federal and state programs that may help you with your mortgage issues, and will help you create a plan forward.

Please note: All content included in the ForeclosureHelpSCC blog is provided for information only and should NOT be considered legal or tax advice. If you have any questions, please feel free to contact us on our hotline: (408)-293-6000, or visit our website: www.foreclosurehelpscc.org or send us an email: help@foreclosurehelpscc.org.

Si usted es dueño de una casa en San José o en Sunnyvale y están luchando con su hipoteca, por favor póngase en contacto con ForeclosureHelpSCC, un programa financiado por la ciudad de San José y la ciudad de Sunnyvale, al (408) -293- 6000, o visite nuestro sitio: www.foreclosurehelpscc.org. Nuestros consejeros aprobados por HUD puede ayudarle a evaluar sus opciones, aprender más acerca de los programas federales y estatales que pueden ayudarle con sus problemas de hipoteca, y le ayudará a crear un plan para seguir.

Por favor, tenga en cuenta: Todos los contenidos incluidos en el blog ForeclosureHelpSCC se proporciona únicamente a título informativo y no debe ser considerada como consejo legal o fiscal. Si usted tiene alguna pregunta, por favor no dude en contactarnos a nuestra línea directa: (408) -293-6000, o visite nuestro sitio:www.foreclosurehelpscc.org o envíenos un correo electrónico: help@foreclosurehelpscc.org.

Seven Reasons to Postpone the Independent Foreclosure Review

February 28, 2013 Update: New information about the amounts, administration, and timeline of the replacement for the Independent Foreclosure Review was released today.  Please read our latest post: “Independent Foreclosure Review: Update on $3.6 Billion in Cash Payments and $5.7 Billion in Modification Assistance”


January 7, 2013 Update: 
The regulators in charge of the program released information today, explaining that the Independent Foreclosure Review program is being replaced by a settlement program that will give money directly to homeowners.  A payment agent for the new program will be appointed in March 2013.  For more information, visit our blog: “Independent Foreclosure Review Program is Replaced With New Settlement”

Editor’s Note:  While we strongly encourage anybody reading this article to see if they are potentially eligible for the Independent Foreclosure Review and to apply, we remain deeply concerned with the outreach and administration of the Independent Foreclosure Review. Guides for applying: English: Independent Foreclosure Review (the deadlines is December 31, 2012- you can also call them at: 1-888-952-9105) and Spanish:La Revisión Independiente de la Ejecución Hipotecaria.”  You should also see if you’re eligible for the Foreclosure Refund (offered under the Attorney General Settlement- Deadline in California is January 18, 2013). 

While 4.3 million homeowners were in foreclosure from 2009-2010, recent estimates suggest that under 300,000 people have applied for the review, and none of those who have applied have heard about the results of their reviews.  For this reason, we have started a petition asking that the deadline be extended until two months after at least 215,000 homeowners have heard about the results of their reviews.  If you agree, please sign the petition and share with your networks, friends, family, facebook, etc: Postpone the Deadline for the Independent Foreclosure Review Until 215,000 Cases Have Been Released”

A big thank you to the investigative reporters who have followed the creation of the Independent Foreclosure Review and have asked important questions about the outreach, implementation, and conflicts of interests with the program.

1) After a year of accepting homeowner applications, we still don’t know the results: The results of the reviews, including if compensation is paid to homeowners, will not be released until AFTER the deadline has passed.   If it’s important to reach eligible homeowners and former homeowners, wouldn’t it make sense to release the results of some of the reviews for people who have already applied during the past year so that they can tell their friends, family, neighbors, communities and local newspapers about the reviews?

2) Homeowner gets $1, consultant gets $4.  One media report suggests that for every $1 a homeowner may receive as a result of the review finding that a bank/servicer improperly processed a case, a consultant may have received $4.  From American Banker’s November 1, 2012 article “Foreclosure Reviews: Exorbitant for Banks, Gold Mines for Consultants“:  “Bankruptcy filings by ResCap, the former GMAC mortgage servicer slated to be acquired by Ocwen, state that the company will pay consultant PricewaterhouseCoopers $12,500 to review each of 20,000 loans for a total cost of a quarter-billion dollars. Yet ResCap expects to pay only $35 million to $60 million to harmed homeowners.”

3) There are a lot more potentially eligible homeowners than have applied so far: A November 2012 report found that 800,000 more homeowners should have qualified for the Making Home Affordable program, and would have, if all of the banks/servicers were modifying mortgages at the same rate as the most efficient banks/servicers. (Thank you to Huffington Post for highlighting this report in their October 2012 article: “Mounting Evidence Raises Questions About Independent Foreclosure Review.”)

4) What to do if your loan was serviced by Litton or Saxon?  Both Saxon Mortgage Services and Litton Loan Servicing were also targeted by federal regulators for their sloppy work with homeowners, yet it remains unclear what homeowners should do if they were a customer of these clients.   According to Federal Reserve press releases (Saxon press release; Litton/Goldman Sachs press release), both Saxon and Litton are supposed to engage consultants to conduct reviews.  However, there is no information on the independent foreclosure review website for homeowners who had their loans serviced by these companies.

5) Banks get to appeal, but homeowners don’t: According to Propublica’s October 11 article, “Is BofA’s Foreclosure Review Really Independent? You Be the Judge” it appears that Bank of America will get to appeal decisions made by its independent reviewer, but a homeowner will not get the chance for an appeal: “The Bank of America memo also announced another change: the creation of a de facto appeals procedure for the bank. Designed in part “as a response” to Promontory deciding homeowner compensation, the bank would be adding an “Additional Information” unit, the executives wrote. The unit’s job, an employee said, is to respond when Promontory finds that a homeowner deserves compensation by producing any evidence that the bank didn’t commit the abuse or error. In contrast, homeowners who file a complaint will have no opportunity to appeal the determination of whether they deserve compensation or not.”

6) Consultants may have conflicts of interest: There have been a number of reports about conflicts of interest between the consultants hired to do the reviews and the banks that hired them.   Francine McKenna detailed these conflicts in a March 5, 2012 article in American Banker:“The Little We Know About Foreclosure Reviews Is Troubling.”  She explained: “The Deloitte partner in charge of the JPMorgan engagement, Ann Kenyon, was a partner on Deloitte’s audit of Washington Mutual. So it would not be in her interest for Deloitte’s consultants to turn up any auditing errors the firm made with that mortgage originator, particularly since Deloitte is a defendant in shareholder litigation related to Washington Mutual’s collapse.”

7) Official who led “Hustle” at Countrywide is in charge of Chase’s Foreclosure Review According to Propublica’s November 9, 2012 article “Exec Who Allegedly Enabled Fraud Runs Chase’s Effort to Compensate Foreclosure Victims” the same woman who was the Chief Operating Officer at Countrywide’s lending division which carried out the “Hustle” (Motto was “Loans move forward, never back”), is now in charge of JPMorgan Chase’s Independent Foreclosure Review.  The article explains that the “Hustle” ended up costing Fannie Mae and Freddie Mac over $1 billion in losses when the loans went bad.

If you are a homeowner living in San Jose or Sunnyvale and are struggling with your mortgage, please contact ForeclosureHelpSCC, a program funded by the City of San Joseand the City of Sunnyvale at (408)-293-6000 or visit our website: www.foreclosurehelpscc.org.   Our HUD-approved counselors can help you evaluate your options, learn more about federal and state programs that may help you with your mortgage issues, and will help you create a plan forward.

Please note: All content included in the ForeclosureHelpSCC blog is provided for information only and should NOT be considered legal or tax advice. If you have any questions, please feel free to contact us on our hotline: (408)-293-6000, or visit our website: www.foreclosurehelpscc.org or send us an email: help@foreclosurehelpscc.org.

Si usted es dueño de una casa en San José o en Sunnyvale y están luchando con su hipoteca, por favor póngase en contacto con ForeclosureHelpSCC, un programa financiado por la ciudad de San José y la ciudad de Sunnyvale, al (408) -293- 6000, o visite nuestro sitio: www.foreclosurehelpscc.org. Nuestros consejeros aprobados por HUD puede ayudarle a evaluar sus opciones, aprender más acerca de los programas federales y estatales que pueden ayudarle con sus problemas de hipoteca, y le ayudará a crear un plan para seguir.

Por favor, tenga en cuenta: Todos los contenidos incluidos en el blog ForeclosureHelpSCC se proporciona únicamente a título informativo y no debe ser considerada como consejo legal o fiscal. Si usted tiene alguna pregunta, por favor no dude en contactarnos a nuestra línea directa: (408) -293-6000, o visite nuestro sitio:www.foreclosurehelpscc.org o envíenos un correo electrónico: help@foreclosurehelpscc.org.

La fecha límite para La Revisión Independiente de la Ejecución Hipotecaria es el 31 de diciembre 2012. Aprender a aplicar aquí!

Independent Foreclosure ReviewHay sólo 23 días para solicitar la Revisión Independiente de la Ejecución Hipotecaria

La Revisión Independiente de la Ejecución Hipotecaria fue incluida en un acuerdo entre las autoridades federales y 27 bancos por el modo en que las modificaciones y las ejecuciones hipotecarias fueron procesadas en el 2009 y 2010.

Para obtener ayuda para llenar el formulario o para conseguir información, llame al 1-888-952-9105. (marque 1 para recibir atención en español) De lunes a viernes, 8 am – 10 pm ET o el sábado, 8 am – 5 pm ET

Elegibilidad: Si un dueño de casa se ​​encontraba en algún tipo de “acción de ejecución hipotecaria” del 1 de enero de 2009 y diciembre 31 de 2010, y siente que fue indebidamente procesada, es posible que usted quiera aprender más y considerar en aplicar. Una acción de ejecución hipotecaria no significa necesariamente que la casa fue vendida, el propietario aún podría estar en el hogar.

Una acción de ejecución hipotecaria incluye:
• el hogar se vendió a través de un juicio de ejecución hipotecaria,
• el préstamo entró en el proceso de ejecución hipotecaria, pero el dueño de casa pago lo devido, entró en un plan de pago o modificación,
• La casa estaba en ejecución hipotecaria y la casa se ​​vendió, el prestatario participó en venta-corta, o usted le regreso la casa al banco a través de una escritura, o
• la hipoteca estaba en ejecución de hipoteca, la pagos de hipoteca siguen estando atrasados, pero la venta no ha tenido lugar.

También tiene que ser la residencia principal, y sólo se aplica a los 27 bancos / administradores incluidos en el acuerdo.

Los 27 bancos y proveedores de serviciosson:

Hay más información acerca de la elegibilidad en el sitio web de la Revisión Independiente de la Ejecución Hipotecaria

Si sabes de algún propietario que sea potencialmente elegible, por favor anímelo a contactarnos con sus preguntas. Si después de una revisión encuentran que su modificación o ejecución hipotecaria se ha procesado incorrectamente, dependiendo de la situación, el propietario podría recibir pagos financieros, que van desde $ 1,000 a un máximo de $125,000 además de la ganancia que se perdió en la ejecución hipotecaria. Para obtener más información sobre los penaltis financieros vea la siguiente tabla: Penaltis Financieros. Hasta el momento, el número de personas elegibles que han solicitado una modificación es menos de las proyecciones (Vea este reporte de GAO del mes de junio para obtener más información), así que es importante correr la voz antes de que se expire el plazo en diciembre.

Para obtener más información, visite:¿Qué es la Revisión Independiente de la Ejecución Hipotecaria?   También: Guia para completer el formulario

Para obtener ayuda para llenar el formulario o para conseguir información, llame al 1-888-952-9105. De lunes a viernes, 8 am – 10 pm ET o el sábado, 8 am – 5 pm ET

La Revisión Independiente de la Ejecución Hipotecaria es diferente que el programa de reembolso de ejecución hipotecaria, que es parte del acuerdo del Fiscal General. La fecha límite para solicitar el reembolso de ejecución hipotecaria en California es 18 de enero 2013. Para obtener más información acerca de la devolución de ejecución hipotecaria, visite: Ejecución del Programa de Reembolso de California, parte de la Conciliación Fiscal General”

Lee nuestros otros blogs en ​​español:

¿Por Qué Trabajar Con Un Consejero de Casa?

5 Programas importante para los propietarios de California

Si usted es dueño de una casa en San José o en Sunnyvale y están luchando con su hipoteca, por favor póngase en contacto con ForeclosureHelpSCC, un programa financiado por la ciudad de San José y la ciudad de Sunnyvale, al (408) -293- 6000, o visite nuestro sitio: www.foreclosurehelpscc.org. Nuestros consejeros aprobados por HUD puede ayudarle a evaluar sus opciones, aprender más acerca de los programas federales y estatales que pueden ayudarle con sus problemas de hipoteca, y le ayudará a crear un plan para seguir.

Por favor, tenga en cuenta: Todos los contenidos incluidos en el blog ForeclosureHelpSCC se proporciona únicamente a título informativo y no debe ser considerada como consejo legal o fiscal. Si usted tiene alguna pregunta, por favor no dude en contactarnos a nuestra línea directa: (408) -293-6000, o visite nuestro sitio: www.foreclosurehelpscc.org o envíenos un correo electrónico: help@foreclosurehelpscc.org.

If you are a homeowner living in San Jose or Sunnyvale and are struggling with your mortgage, please contact ForeclosureHelpSCC, a program funded by the City of San Jose and the City of Sunnyvale at (408)-293-6000 or visit our website: www.foreclosurehelpscc.org.  Our HUD-approved counselors can help you evaluate your options, learn more about federal and state programs that may help you with your mortgage issues, and will help you create a plan forward.

Please note: All content included in the ForeclosureHelpSCC blog is provided for information only and should NOT be considered legal or tax advice. If you have any questions, please feel free to contact us on our hotline: (408)-293-6000, or visit our website: www.foreclosurehelpscc.org or send us an email: help@foreclosurehelpscc.org.

5 Programas importante para los propietarios de California

Programs to help with foreclosure

Para los duenos de vivienda en el estado de California que están preocupados de su hipoteca, hay 5 programas que debe conocer.

1. Acuerdo del Fiscal General (Attorney General Settlement)
Visita: Sitio del Fiscal General que vigila el cumplimiento: www.californiamonitor.org. Email: CAMonitor@doj.ca.gov.
Visita: www.nationalmortgagesettlement.com
Expiración: La expiración del reembolso de la ejecución hipotecaria es 18 de enero 2013

El acuerdo con Chase, Ally / GMAC, Bank of America, Citibank y Wells Fargo incluye 3 partes:

A)
$ 3 billones en refinanciamiento para los propietarios de viviendas que tienen una propiedad que vale menos del balance que se debe en la casa

B) $ 17 billones en modificaciones de hipoteca, reducciones principales, y las ventas cortas

C) $ 1.5 billones en reembolsos de exclusión para las personas que perdieron sus viviendas inapropiadamente entre 1 de enero de 2008 y el 31 de diciembre 2012 .  Para el programa de reembolso para la ejecución hipotecaria, puede recibir un formulario de solicitud por correo (se enviaron por correo a principios de este mes). Si usted no recibe una carta antes del 31 de octubre de 2012, o si usted tiene una dirección diferente ahora, póngase en contacto con el Administrador del Acuerdo Nacional (National Settlement Administrator ) al1-866-430-8358 o enviar un correo electrónico con su dirección postal actual para administrator@nationalmortgagesettlement.com . Una vez que reciba la carta en el correo, usted tendrá que completar el formulario y enviarlo por correo, o también se puede llenar en línea (pero necesitará el número de reclamo de la carta que recibió, así que no lo vaya a descartar). Más instrucciones: https://nationalmortgagesettlementclaim.com/. Para las otras dos partes de la solución (modificaciones de refinanciación y préstamos), usted puede contactar a su prestamista directamente para preguntar sobre su elegibilidad y preguntar sobre cuando el banco  a implementar estas opciones. Es un proceso de 3 años, y tendrá que ser paciente.

2. Bill de los Derechos de Propietarios (Homeowner’s Bill of Rights)
Visita: www.oag.ca.gov/hbor
Esta nueva ley restringe la doble vía ejecuciones hipotecarias, donde una ejecución hipotecaria ocurre al mismo tiempo que la solicitud de modificación está pendiente. Esta ley también garantiza a los propietarios un único punto de contacto con su prestamista, así como otras protecciones.  El Proyecto de Ley de los Derechos Propietarios entra en vigor el 1 de enero de 2013.

3. Revisión Independiente ejecución de una hipoteca (Independent Foreclosure Review)
Visita: www.independentforeclosurereview.com
Llame al: 1-888-952-9105
Fecha límite: 31 de diciembre 2012
La Revisión Independiente Ejecución de una hipoteca es un acuerdo entre las autoridades federales y 14 bancos e incluye una investigación sobre los modos que  procesaron las modificaciones y las ejecuciones hipotecarias en 2009 y 2010. Si un dueño de casa (casa principal) estaba en algún tipo de “acción de ejecución hipotecaria” con uno de los 14 bancos / administradores entre las fechas  del 1 de enero, 2009 a diciembre 31,  2010, y siente que fue indebidamente procesada, favor de completar la aplicación.  Si las revisiones encontrar el procesamiento indebido, un propietario podría recibir una compensación de entre $1,000 a $125, 000. Una acción de ejecución hipotecaria no significa necesariamente que la casa fue vendida, el propietario podría seguir viviendo en el hogar.

4. Conserva Tu Casa California (Keep Your Home California)
Visita: www.conservatucasacalifornia.org y www.keepyourhomecalifornia.org
Llame al: 1-888-954-5337
California recibió casi $2 mil millones en fondos para ayudar a los propietarios de California elegibles evitar ejecuciones hipotecarias evitables. El programa Keep Your Home California se compone de 4 opciones que ayudan a los propietarios de ingresos bajos y moderados conservar sus hogares si han sufrido una dificultad financiera, como el desempleo,  enfermedad, o están en riesgo de incumplimiento debido a una economía dificultades, junto con una disminución severa en el valor de su casa.

5. Haciendo Tu Casa Asequible (Making Home Affordable HAMP and HARP programs)
Visita: www.makinghomeaffordable.gov (Spanish)  or www.makinghomeaffordable.gov (English)   Llame al: 888-995-4673
Propietarios de hogar pueden reducir sus pagos mensuales de la hipoteca y modificar sus préstamos a más bajas tasas estables de hoy. Para los propietarios para los que la propiedad de vivienda ya no es asequible o deseable, el programa puede proporcionar una salida que evite una ejecución hipotecaria.

Si usted es dueño de una casa en San José o en Sunnyvale y están luchando con su hipoteca, por favor póngase en contacto con ForeclosureHelpSCC, un programa financiado por la ciudad de San José y la ciudad de Sunnyvale, al (408) -293 a 6000, o visite nuestro sitio: www.foreclosurehelpscc.org. Nuestros consejeros aprobados por HUD puede ayudarle a evaluar sus opciones, aprender más acerca de los programas federales y estatales que pueden ayudarle con sus problemas de hipoteca, y le ayudará a crear un plan para seguir.

Por favor, tenga en cuenta: Todos los contenidos incluidos en el blog ForeclosureHelpSCC se proporciona únicamente a título informativo y no debe ser considerada como consejo legal o fiscal. Si usted tiene alguna pregunta, por favor no dude en contactarnos a nuestra línea directa: (408) -293 a 6000, o visite nuestro sitio: www.foreclosurehelpscc.org o envíenos un correo electrónico: help@foreclosurehelpscc.org.

California Foreclosure Refund Program, Part of the Attorney General Settlement

By JoAnn Parrott, Housing Counselor at Project Sentinel, one of the members of ForeclosureHelpSCC.

Today’s Post is about the Foreclosure Refund Program, part of the national Attorneys General Mortgage Settlement.

 What is the Foreclosure Refund Settlement program?    
The foreclosure refund program is one of three parts of the national attorneys general settlement with the five largest banks.  As part of this $25 billion settlement, approximately $1.5 billion has been earmarked for the foreclosure refunds.   The five banks (Chase, Ally/GMAC, Bank of America/Countrywide, Citibank, and Wells Fargo/Wachovia) agreed to compensate homeowners who lost their homes to foreclosure inappropriately between January 1, 2008 and December 31, 2011.

The remaining money is being used to provide up to $3 billion (nationally) in refinancing for homeowners who are underwater.  In addition, up to $17 billion is being used for modifications (including principal reductions), short sales, and monetary assistance for homeowners who are transitioning out of their homes.

Is my lender part of the Settlement program?  The participating lenders are Ally/GMAC (800-766-4622), Bank of America/Countrywide (877-488-7814), Citibank (866-272-4749), JPMorgan Chase (866-372-6901) and Wells Fargo/Wachovia (800-288-3212).

Am I eligible to apply?  YES – Regardless of the circumstances you are currently experiencing or have experienced in the past, if your lender is participating in the program, you can apply.

How do I apply?  For the foreclosure refund program, you may receive a claim form as well as general information regarding the program from the National Settlement Administrator.  Kamala D Harris, California’s Attorney General, explained in a press release that letters are being mailed directly to 432,584 California homeowners between September 24 and October 12, 2012 about the foreclosure refund.  If you believe that you are eligible for the foreclosure refund but did not receive a form, you can call the National Mortgage Settlement Administrator at 1-866-430-8358, Monday through Friday 7:00 a.m. – 7:00 p.m. Central Time.

Once you receive the letter in the mail, you will need to complete the form and mail it back, or you can also fill it out online (but you’ll need the claim number from the letter you received, so don’t throw it away).  More instructions are on the National Mortgage Settlement website. 

For the other two parts of the settlement (refinancing and loan modifications), you can contact your lender directly to ask about your eligibility and the bank’s timeline for implementing these options.

How long do I have to apply?  The deadline for submitting a claim for the foreclosure refund is January 18, 2013.

What if I don’t get a letter?  If you don’t receive a letter by October 31, 2012 or if you have a different address now, contact the National Settlement Administrator at 866-430-8358 (M- F from 5am-5pm PST) or send an e-mail with your current mailing address to administrator@nationalmortgagesettlement.com.

Do I need to hire somebody to help me apply?  NO – The claim form is easy to complete.  If you have questions, call 1-866-430-8358 (M-F from 5am-5pm PST) for help or send questions via email to: administrator@nationalmortgagesettlement.com.

What if I’m contacted by an agency that wants to help me?  Be aware of possible settlement-related scams.  Do not provide personal or financial information or pay money to anyone who claims to provide settlement-related assistance.  If you believe someone is conducting a scam, contact the Attorney General’s Public Inquiry Unit at http://oag.ca.gov/consumers/general.

What do I have to prove with my claim?   Once you are qualified, you do not need to prove financial harm to receive a payment nor do you give up your right to pursue legal action against the lender.

If you want, you can also apply for the Independent Foreclosure Review Process.  It is a settlement with other regulators and 14 banks and servicers based on robo-signing issues that occurred between January 1, 2009 and December 31, 2010.  The Independent Foreclosure Review deadline is soon: December 31, 2012.  More information on this program is available at our blog post about the Independent Foreclosure Review  (scroll down to the bottom of the post) or on the Independent Foreclosure Review website.

How much money will I get?  The amount of your refund depends on the total number of homeowners who decide to participate.  The estimated number of participants nationally is approximately 2 million people.

When will I get my money if I am eligible?  Payment checks are expected to be mailed to eligible participants in mid-2013.

What if I still own my property but need help paying the mortgage?  Contact your lender or a HUD-approved counseling agency to discuss your options.   To locate a HUD agency, call 800-569-4287.

If you are a homeowner living in San Jose or Sunnyvale and are struggling with your mortgage, please contact ForeclosureHelpSCC, a program funded by the City of San Joseand the City of Sunnyvale at (408)-293-6000 or visit our website: www.foreclosurehelpscc.org.  Our HUD-approved counselors can help you evaluate your options, learn more about federal and state programs that may help you with your mortgage issues, and will help you create a plan forward.

Please note: All content included in the ForeclosureHelpSCC blog is provided for information only and should NOT be considered legal or tax advice. If you have any questions, please feel free to contact us on our hotline: (408)-293-6000, or visit our website: www.foreclosurehelpscc.org or send us an email: help@foreclosurehelpscc.org.